r6win Privacy Policy — Your Information Is Our Responsibility
r6win treats the protection of your personal information as a top priority. In this policy we clearly explain how your information is collected, used, and stored.
Welcome to r6win. We are a safe and reliable online gaming platform in Bangladesh. When you use our website r6win.lat, certain personal information is stored in our system. In this privacy policy we have described in detail what types of information are collected, how they are used, and what your rights are.
By registering on our platform or using our services, you will be considered to have given your consent to this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
Types of Information Collected
We collect two types of information from you — information you provide directly and information collected automatically.
1.1 Information You Provide Directly
When you create an account on r6win or use our services, the following information may be collected:
- Full name, date of birth, and nationality
- Email address
- Residential address
- Documents required for identity verification (such as a copy of a national ID card or passport)
- Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
- Your transaction history
- Information provided when contacting customer support
1.2 Information Collected Automatically
When you browse our website, the following information is collected through technical means:
- IP address and device identifier
- Browser type and version
- Operating system information
- Date and time of access to the website
- List of pages visited and time spent on them
- Information obtained from cookies and similar tracking technologies
Purpose of Information Collection
r6win uses your information for the following purposes:
- Account Management: To ensure registration, verification, and maintenance of your account.
- Service Delivery: For gaming, betting, payment processing, and paying out winnings.
- Identity Verification and Fraud Prevention: To complete the KYC (Know Your Customer) process and comply with anti-money laundering regulations.
- Customer Support: To resolve your complaints, questions, or issues.
- Security Assurance: To prevent unauthorized access, fraud, and other unlawful activities.
- Platform Improvement: To improve the quality of our services and the user experience.
- Legal Compliance: To retain and provide information as required by applicable regulatory authorities.
Confidentiality of Information and Sharing with Third Parties
r6win does not sell or rent your personal information to any third party for commercial purposes. However, limited information may be shared in the following cases:
3.1 Service Provider Partners
The minimum necessary information may be shared with payment gateways (bKash, Nagad, Rocket, Upay, banks), game software providers, cybersecurity firms, and IT infrastructure providers, solely for the purpose of operating our services.
3.2 Legal Obligations
Information may be provided to authorities in response to a court order, government directive, or legal obligation.
3.3 Business Transfers
If any part of r6win's business is merged, acquired, or transferred in the future, user information may be part of that process. In such cases, you will be notified in advance.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the r6win website. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential Cookies: Required for the core functioning of the website.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: For analyzing and improving platform usage.
- Security Cookies: To detect fraud and unauthorized access.
You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the website.
Data Security Measures
r6win has put in place a number of technical and administrative measures to keep your information secure:
- SSL Encryption: All data transmissions on our website are encrypted using the SSL/TLS protocol.
- Data Encryption: Sensitive information stored with us is protected using advanced encryption methods.
- Restricted Access: Only authorized personnel may access your information on a need-to-know basis.
- Regular Security Testing: Regular security audits and tests are conducted on our systems.
- Firewall and Intrusion Detection: Advanced firewall systems are in place to prevent unauthorized access.
- Staff Training: Our staff receive regular training on data protection.
Data Retention Period
r6win retains your information for as long as necessary to fulfill the purpose for which it was collected, or for the period required by legal obligations. Specifically:
- Active account data: For as long as the account remains active.
- Closed account data: For the period required by legal requirements after the account is closed.
- Transaction records: For the period required under financial regulations.
- Customer support communications: For a reasonable period after the issue is resolved.
Once the specified period ends, information is securely deleted or anonymized.
Your Rights
As a r6win user, you have the following rights regarding your own information:
- Right to Access: The right to know what information we are collecting about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information where there is no legal obligation to retain it.
- Right to Object: The right to object to the processing of your information for specific purposes.
- Data Portability: The right to receive your data in a structured format.
To exercise these rights, contact us at [email protected] or through live chat. We will respond to your request within a reasonable time.
Protection of Minors
r6win is a service for adults only. Our platform is intended solely for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21. If it comes to our attention that a minor has registered on our platform, the relevant account will be closed immediately and the collected information will be deleted.
International Data Transfers
Some servers or service providers used to operate our services may be located outside Bangladesh. In such cases, your information may be transferred internationally. However, for such transfers we ensure that applicable data protection standards are properly maintained and the security of your information is not compromised.
Special Protection for Payment Information
Payment information provided during transactions through bKash, Nagad, Rocket, and Upay is stored under special security measures. We never store your full mobile banking PIN or full bank account number on our servers. Payment processing is handled through secure, third-party gateways.
Response to a Data Breach
If a data breach comes to our attention, we will act promptly:
- The breach will be identified and contained as quickly as possible.
- Affected users will be notified within a reasonable time.
- Necessary measures will be taken to prevent the same incident from occurring in the future.
- Relevant authorities will be notified in accordance with applicable law.
Third-Party Links
Our platform may occasionally reference third-party services. These services have their own privacy policies, and r6win is not responsible for their data collection practices. We advise you to read the privacy policy of any third-party service before using it.
Changes to This Policy
r6win reserves the right to update this privacy policy as needed. If any significant changes are made, we will:
- Post the updated date on the website.
- Send a notification to your registered email (if applicable).
- Confirmation of consent to the updated policy may be requested at the time of your first login after the update.
Continued use of our services after any changes will be considered your agreement to the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
We are committed to responding to any questions you have with the utmost care.